Oshi Casino Terms & Conditions

These Terms & Conditions apply to your use of the Oshi Casino website, software, games, account services and any other features made available through the site. They form an agreement between you and the operator of the website. Additional rules may apply to particular games, promotions, payment methods or services. Those rules will form part of these Terms & Conditions where they are displayed or provided to you.

You should review these terms each time you use the website. Oshi Casino may update or replace these terms from time to time. Changes may be made to reflect changes to the website, applicable law, regulatory requirements, security practices or the way services are provided. The current version published on the website will apply to your use of the services. If a change is important, reasonable steps may be taken to bring it to your attention.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to and use of online gambling services is lawful where you live. Oshi Casino does not invite any person to use the website where gambling is prohibited or restricted.

Eligibility

• You must meet the minimum legal age that applies to online gambling in your jurisdiction.
• You must provide accurate information when creating and using an account.
• You must not use the website if you are self-excluded, subject to a gambling restriction or otherwise prohibited from gambling.
• You must not use the website on behalf of another person or allow another person to access your account.
• You must not use the website for unlawful purposes, fraud, money laundering or any other prohibited activity.

You may need to create an account before using certain features. Only one account should be created per person unless the operator expressly agrees otherwise. Your account details must be complete, current and truthful. You should update information if it changes so that account, payment and verification records remain accurate.

Oshi Casino may carry out identity, age, location, payment and source-of-funds checks. You may be asked to provide documents or other information for these checks. Account features, deposits or withdrawals may be restricted while verification is pending. If information cannot be verified, or if there is a reasonable concern about fraud, misuse or unlawful activity, the account may be suspended, closed or subject to further review.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure outside your reasonable control. Do not share your password, payment details or one-time security codes. Tell Oshi Casino as soon as possible if you believe that your account has been accessed without permission. You should also use a secure device, keep your software up to date and log out after using a shared device.

You must not create accounts using false details, use automated tools, interfere with website security, manipulate games or attempt to gain an unfair advantage. You must not reverse engineer, copy, distribute or misuse any part of the website or its software. Any activity intended to disrupt the website, conceal identity improperly or evade account controls is prohibited.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to availability, verification checks and additional conditions shown at the time of use. You are responsible for ensuring that payment information is correct and that your bank or payment provider permits the transaction.

You should only deposit money that you can afford to lose. Deposits are intended for gaming activity and are not a savings or investment product. Once a deposit has been credited to your account, you may use it in accordance with these terms and any rules shown for the relevant game. A wager is normally final once accepted, except where a correction, cancellation or other remedy is required under applicable law or the relevant game rules.

Game outcomes are determined by the rules and systems used for the relevant game. Where a technical or obvious error affects a game, transaction, balance or result, Oshi Casino may correct the error and take reasonable steps to restore the position that would have existed without the error. This may include voiding an affected wager where permitted.

Withdrawal requests may be subject to account verification, payment checks, fraud prevention procedures and any applicable legal requirements. Funds may be returned through an approved payment method and may not always be returned using a method selected by you. Processing times can vary depending on checks, payment providers, weekends, public holidays and other factors. You should ensure that your account and payment details are accurate before requesting a withdrawal.

You remain responsible for any taxes, duties or reporting obligations that may apply to you. Oshi Casino may be required to withhold, report or restrict funds where required by law. If a payment is credited to your account by mistake, you must notify Oshi Casino and must not use those funds. Incorrectly credited funds may be removed from your balance.

Promotions, bonuses, competitions and other offers may be subject to separate promotional terms. These terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or withdrawal rules. You should read the applicable promotional terms before accepting an offer. If there is a conflict between these Terms & Conditions and specific promotional terms, the specific promotional terms will apply to that promotion.

An offer may be withdrawn, changed or cancelled where permitted, including where it has been provided in error, misused or obtained through fraud, collusion or multiple accounts. Oshi Casino may refuse or limit participation in an offer in accordance with the applicable terms. Promotional funds or winnings may be removed where the relevant conditions have not been met or where prohibited conduct is identified.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, take regular breaks and never chase losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or using money needed for living expenses.

• Use available deposit, spending, loss or session controls where offered.
• Request a break or self-exclusion if gambling is becoming difficult to manage.
• Do not borrow money, sell possessions or use credit to continue gambling.
• Seek support from a qualified professional or an appropriate Australian gambling support service if you are concerned about your gambling.
• Encourage friends and family to seek help if their gambling appears harmful.

You must not use the website to commit fraud, launder money, fund unlawful activity, collude with other players, exploit technical weaknesses or abuse payment systems. You must not use software, devices or strategies designed to interfere with game integrity or website operation. Suspected prohibited conduct may result in restrictions, cancellation of transactions, account closure or referral to appropriate authorities where required.

Personal information is handled in accordance with the Oshi Casino Privacy Policy. Information may be collected and used to provide services, operate accounts, process payments, verify identity and age, prevent fraud, meet legal obligations, manage responsible gambling controls and improve the website. You should read the Privacy Policy for further information about how information is handled.

The website and its services may not always be available, uninterrupted or error-free. Access may be affected by maintenance, telecommunications failures, device problems, internet conditions, security incidents or events outside reasonable control. You are responsible for having suitable equipment, software and internet access to use the website.

To the extent permitted by law, Oshi Casino is not responsible for losses caused by your failure to protect account details, inaccurate information supplied by you, misuse of the website, interruptions beyond reasonable control or conduct that breaches these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

You may ask to close your account at any time, subject to the completion of lawful verification, payment and compliance checks. Account closure does not remove obligations or rights that arose before closure. Oshi Casino may suspend or close an account where required for security, responsible gambling, legal, regulatory, operational or risk-management reasons. Any remaining balance will be handled in accordance with applicable law and relevant account procedures.

If you have a question or complaint about the website, account, payment or a game, use the support channel made available on the website and provide enough information for the matter to be reviewed. Complaints may be assessed using account records, transaction information and game data. Oshi Casino may request further information and will aim to respond through the available support process.

These Terms & Conditions are intended to be read together with the Privacy Policy, responsible gambling information, game rules and any applicable promotional terms. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. By continuing to use Oshi Casino after these terms are published or updated, you confirm your acceptance of the applicable version.