Cookies Policy

This Cookies Policy explains how Oshi Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Oshi Casino operates under e-gaming licences issued by the Comoros Autonomous Organisation of Financial Affairs (licence ALSI-202508056-FI2) and the Tobique Gaming Commission in New Brunswick (E-gaming licence No. 0000002).

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow a website to recognise your device and remember certain information about your visit. Cookies can help a website work as intended, improve performance, remember preferences and provide information about how the website is used.

Some cookies are placed directly by Oshi Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online services. These third parties may process information collected through their technologies in accordance with their own privacy notices and the arrangements they have with Oshi Casino.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The time for which a cookie remains active can vary according to its purpose and configuration.

In addition to cookies, we may use similar technologies such as pixels, tags, web beacons, local storage and device information. In this policy, the term cookies includes these technologies where appropriate.

2. How cookies may be used

The types of cookies used on the website may change over time as features, services and legal requirements change. Cookies may be used for the following purposes:

  • Strictly necessary cookies: These cookies support essential website functions, such as page navigation, account access, session management, authentication, fraud prevention and security. The website may not operate correctly without some of these cookies.
  • Functionality cookies: These cookies remember choices and preferences, such as language, display settings or other options, so that the website can provide a more consistent experience.
  • Performance and analytics cookies: These cookies help us understand how visitors use the website, including which pages are viewed, how users move through the website and whether pages or features are working as expected. The information may be used to identify errors and improve the website.
  • Security and risk-management technologies: These technologies may help detect suspicious activity, protect accounts, prevent misuse and support the integrity of our services. They may collect information about a device, browser, network connection or patterns of activity.
  • Advertising or measurement cookies: Where used and permitted, these technologies may help measure the effectiveness of communications or campaigns and may assist with presenting information that is more relevant to visitors. Their availability may depend on your consent, browser settings and applicable requirements.

Cookies may collect information such as your device type, browser type, operating system, approximate location, IP address, referring website, pages visited, links selected, session information and certain usage patterns. In some situations, this information may be associated with an account or other information we hold. We use such information in accordance with our Privacy Policy and applicable requirements.

Cookies are not intended to replace responsible account and security practices. You should keep your login details confidential, use a secure device and notify us through the available support process if you believe your account or device has been compromised.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or manage categories of cookies that are not strictly necessary. Your choices may be saved in a cookie or similar technology so that the website can remember them.

You can usually control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The method varies between browsers and devices, so you should check the relevant browser or device instructions.

If you disable or delete cookies, some parts of the website may not function properly. You may need to repeat certain selections, sign in again or adjust your preferences on future visits. Blocking strictly necessary cookies may prevent access to account, security or transactional features.

Browser controls may not affect every type of technology used on the website. Where a separate preference tool is available, you should use that tool to manage the relevant settings. Your choices may apply only to the browser or device used when the choice was made.

Account and service information

Some information may still be collected when you use the website or our services, even if optional cookies are disabled. For example, information needed to maintain security, process activity, operate an account, comply with applicable obligations or provide requested services may continue to be processed where permitted or required.

4. Third-party services and updates

We may use third-party providers to help host, secure, analyse, maintain or improve the website and related services. These providers may use cookies or similar technologies on our behalf, or may collect information in accordance with their own terms and privacy notices. We take reasonable steps to work with providers in a way that supports privacy, security and applicable requirements.

The website may contain links to third-party websites, applications or services. This policy does not apply to those external services. Their use of cookies and other technologies is governed by their own policies. You should review the relevant information before providing personal information or using an external service.

Cookies and the services that use them may change as the website develops. We may update this Cookies Policy to reflect changes in technology, services, legal requirements or our practices. The updated version will be made available on this page, with the effective date or other notice where appropriate.

You should review this page from time to time so that you understand the current use of cookies. If a change requires your choice or consent, we may provide an updated notice or preference tool when you next visit the website.

5. Privacy and questions

Information collected through cookies may be personal information where it identifies, or could reasonably identify, an individual. Our Privacy Policy explains how we collect, use, disclose, store and protect personal information, as well as how you may exercise applicable privacy rights or make a privacy enquiry.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled on the website, please use the contact or support options made available on the website. When contacting us, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy and your selected preferences. Where consent is required, consent will be requested through the applicable notice or preference mechanism. You can change your optional cookie choices at any time using the available controls or your browser settings.