Contact Oshi Casino

If you need help with Oshi Casino, email support@oshicasinos-aud.com. Our support team can assist with common account, payment, technical and responsible gambling questions for players in Australia.

Oshi Casino operates under e-gaming licences issued by the Comoros Autonomous Organisation of Financial Affairs (licence ALSI-202508056-FI2) and the Tobique Gaming Commission in New Brunswick (E-gaming licence No. 0000002).

How to get in touch

For assistance, send your enquiry to support@oshicasinos-aud.com. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Do not include your password, full payment card number or other sensitive security information in your message.

To help support understand the issue and respond sooner, include your account email or username, a short description of the problem, and screenshots if relevant. If you are contacting us about a transaction or technical error, explain what happened and when it occurred. The team will review your message and usually reply within 24 hours, although response times can vary depending on the nature of the enquiry.

What we can help with

You can contact Oshi Casino support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Bonus terms, eligibility and general promotional questions
  • Technical problems with the website or your gaming account
  • Responsible gambling requests, including help with account restrictions or taking a break

For responsible gambling matters, please explain what support or account action you are requesting. Providing clear information helps the team handle your enquiry appropriately.